Senin, 05 April 2010

VACANCY : Grameen Foundation-AppLab Indonesia, Product Manager

Grameen Technology Center – AppLab Indonesia
Position: AppLab Indonesia, Product Manager
Location: Jakarta
Job Type: 6 month contract, with opportunity for extension
Starting Date: Immediate
About the Grameen Technology Center and the Application Laboratory
The Grameen Technology Center, an initiative of the Grameen Foundation, focuses on technology that makes microfinance operations more efficient, creates income‐generating opportunities for the rural poor and provides rural communities access to information and knowledge. Our efforts support the Grameen Foundation’s mission to empower the world’s poorest people to lift themselves out of poverty with dignity through access to financial services and information.
Building upon over five years of experience developing networks of Village Phone Operators, GTC created an “Application Laboratory” (AppLab) in Uganda to guide the development of value‐added data services and related business models and to test, strengthen, and scale mobile applications and services that contribute to poverty alleviation.  AppLab has been working with partners on‐the‐ground in Uganda since September 2007 to develop agricultural, health, and other applications for widely available mobile phones, conduct market trials, and pilot mobile information services.  Please visit and for additional information on the recent nation-wide launch of applications in Uganda. 
In Indonesia, the AppLab is building on a growing network of Village Phone Operators, who will serve as a testbed for the applications we will build.  We look forward to making fast progress in the AppLab Indonesia project, and the Product Manager will be a critical part of this project’s success.
We are seeking a Product Manager for this exciting opportunity to manage key aspects of the project
The Product Manager will have an outstanding opportunity to gain first‐hand knowledge of using mobile phones for development – while actively contributing to efforts of the AppLab team. You will have opportunities to tackle some of the team’s biggest challenges, as you will lead all aspects of Product Management, Test of Concept and Marketing for at least 1 mobile application.  Specific responsibilities include but are not limited to:
Pilot preparation; Pilot participant recruitment and deployment
• Interview possible users and pilot participants about their needs
• Work with Applab Indonesia Program Manager (PM) to select pilot locations
• Work with PM to hypothesize the characteristics of an effective pilot participant (may include Village Phone Operators, or other trusted intermediaries in local communities)
• Work with PM to identify potential sources of pilot participants, and to select pilot participants
Product Management and Marketing
·   Assist with development of product spec documents, and serve as interface to engineering team developing the application
·   Provide feedback to on product/service features, incorporating user/pilot input, to ensure they best meet the needs of users in the Indonesian market
·   Plan and execute marketing campaigns and strategies (alongside local partners) to introduce the app/service and maximize awareness and usage of the service
·   Test pricing models to understand elasticity of demand and ability/willingness to pay by both employers and job seekers
Pilot Participant Training and Support
• Develop and conduct initial and on‐going training for pilot participants, including developing materials
• Conduct field visits to provide one-on-one training to pilot participants and their clients
• Report and take steps to resolve network and other issues
Monitoring and Evaluation; Synthesis and Analysis
• Track usage reports
• Create a system for logging and monitoring Pilot Participant and client experiences
• Work with Program Manager to develop a strategy for assessing metrics
• Summarize interview findings and communicate implications for project
• Work with Program Manager to analyze and present findings
Ideal Candidate
The ideal candidate enjoys doing outreach in poor communities, has experience leading trainings, and is comfortable traveling and working in poor and/or remote areas. The candidate should have deep knowledge of rural Indonesia, with a strong capacity to integrate field findings into program and product design.  She or He must be fluent in Bahasa and an excellent knowledge of English. The Product Manager will need to work well independently as well as be a collaborative member of a larger team. The candidate should be a structured problem-solver, have excellent communication skills and be able to manage multiple work streams with ease, tracking and meeting project deadlines across a range of activities. Experience with Information and Communication Technology for Development is preferred. 
• University degree with at least seven years of professional experience working in a fast‐paced environment
• Experience, ability and desire to work in rural and/or poor communities
• Demonstrated ability to collect and synthesize user feedback and data
• Preference for people with information and communication technology experience
• Fluency in oral and written Bahasa is required; working knowledge of English required.
Compensation and Term
• Competitive wage
• Unparalleled opportunity to gain “cutting‐edge” experience in using mobile devices for development and work with an experienced team
• 6 months (with potential for longer‐term engagement)
• Based in Jakarta with at least two weeks in field per month
• Position is available immediately
• Please express interest as soon as possible
Submission Instructions
Send your application to :
• Include in the Subject Line: AppLab Indonesia Product Manager
• Include:
·         Resume
·         Brief cover letter explaining how the position fits with your long‐term career goals, why you would be a good match for the position, and what you will bring to the project
·         An essay describing in 200 words or less one way you think mobile phones could be used to improve people’s lives or livelihoods and how you would test your hypothesis
·         Three references
•     No phone calls please

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